The Concepts are not Complex, but building Habits is Hard. The Know2Grow performance support portal provides easy access to resources for you to turn what you learned in the sessions into new habits and improved performance. Each tab contains the resources for sessions that have been delivered at your company.
You can access these resources and Ask AI-Leen from this portal page. We will add a new tab after each session.
In the LEARN & REVIEW section, access session materials and the Memory Joggers or “Cliff Notes” of the sessions.
Use the resources on the APPLY section, including specific prompts to “Ask AI-Leen”. Access the DIG DEEPER resources to learn more about the concepts we explored.
Session 1: DiSC EQ
Session 2: Generations
Session 3: Leading Through Change
Session 4: Execution and Strategy
Session 5: Thought Partner
Session 6: Productive Conflict
Access Catalyst
DiSC Resources
Know2Grow - Keep it Alive! Impact with DiSC
PREPARE
Learn About DiSC on the Catalyst Platform
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Catalyst Platform Introduction
Catalyst Platform Introduction
LEARN & REVIEW
APPLY
Ask AI-Leen Prompt Examples
Example: “I have a meeting with my colleague and I want to get their input. They are an “S” on the DiSC and I want to make sure they are heard. How can I make sure the D’s don’t speak over them?”
Example: “I am a D on the DiSC and I have to share some negative feedback for my employee who is an “I”. Can you give me advice on how to prepare for the conversation?”
Example: “I am a C on the DiSC and I would like to make this email better for my boss who is a D. Can you rewrite this email for me so that it is easier for my boss to read?”
DIG DEEPER
Know2Grow Keep it Alive! DiSC EQ: Know Yourself & Connect Better with Others
LEARN & REVIEW
DiSC EQ: Memory Jogger
DiSC EQ: Critical Slides
DiSC Intro
Important Reminders
APPLY
Ask AI-Leen Prompt Examples
Example: “AI-Leen, what steps can I take to identify situations where my natural DiSC tendencies might limit my effectiveness?"
Example: “AI-Leen, I have a colleague with a different DiSC style. How can I adapt my communication to better connect with them?"
Example: “AI-Leen, can you guide me on what I could do differently next time to foster better understanding when a conversation doesn't go as planned?"
Example: “AI-Leen, how can I observe different DiSC styles in a team meeting and support a more inclusive dialogue?"
Example: “AI-Leen, I want to engage a team member who may not feel heard. How can I use my understanding of DiSC to do this more effectively?"
Example: “AI-Leen, I've had a challenging situation that triggered a strong emotional response. How can I use DiSC insights to manage my reactions?
Example: “AI-Leen, what strategies can I employ to remain composed when faced with an emotional trigger related to my DiSC style?"
Example: “AI-Leen, how can I practice integrating an EQ mindset that feels less natural to me into my daily interactions?"
Example: “AI-Leen, I have an upcoming opportunity to step outside my comfort zone. How can I prepare to apply a different EQ mindset?"
DIG DEEPER
The Gift & Power of Emotional Intelligence: TedTalk
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5 Harvard Techniques to Master Emotional Intelligence (EQ)
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Action Planner
Know2Grow - Keep it Alive! The Catalyst System
Use the Catalyst system to continuously improve your communication and collaboration withe colleagues and teams!
Know2Grow Keep it Alive! Get the Best Out of Generations In the Workplace
LEARN & REVIEW
Getting the Best out of the Generations: Memory Jogger
Getting the Best out of the Generations: Critical Slides
The Generations at Work: White Paper
Important Reminders
APPLY
AI-Leen, I need to have a corrective coaching conversation with my new employee who is GenZ. Do you have general advice for me to make the conversation productive?
AI-Leen, can you generate curious questions I can use in a team meeting to help us all understand generational differences?
AI-Leen, I have two direct reports with a lot of conflict - I believe some of it may be due to generational misunderstanding. Please provide advice on how I can help GenZ and my GenX direct reports work more effectively?
DIG DEEPER
How Generational Stereotypes Hold Us Back: TED Talk | Leah Georges
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Work Is Broken. Gen Z Can Help Fix It: TED Talk | Amanda Schneider
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Why You Should Talk to Strangers: TED Talk | Kio Stark
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How to Work with a Multigenerational Workforce: Business.com
Know2Grow Keep it Alive! Leading Through Change
LEARN & REVIEW
Leading Through Change: Memory Jogger
Leading Through Change: Critical Slides
Important Reminders
APPLY
Ask AI-Leen Prompt Examples
Example: “AI-Leen I triggered someone in a meeting. I think it was a SCARF model “Certainty Trigger” what do I do?”
Example: “AI-Leen my SCARF model trigger is _____. What should I do when someone in a meeting triggers me?”
Example: “I have to announce a big change in my department and I am particularly worried about one team member who values certainty and is a C on the DiSC. Can you help me plan the conversation?"
SCARF Model Tools
SCARF Model Coaching Guide
SCARF Employee Survey
SCARF Self-Assessment
SCARF Communication Plan
DIG DEEPER
Video: SCARF Model Influencing Others
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Video: Navigate & Embrace Change
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Video: Redefining Change Management
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Reforming Resistance to Change: Blog
SCARF Model, Explained: Article
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Exercises to Manage Intense Emotions: HBR Article
Keys to Strengthening my Change Agility: Article
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Tailor SCARF to Personality Types: Linkedin Article
Know2Grow Keep it Alive! Execution and Strategy
LEARN & REVIEW
Lead with Strategy While Executing Excellence: Memory Jogger
Lead with Strategy While Executing Excellence: Critical Slides
Important Reminders
APPLY
AI-Leen Prompt Examples
Hi AI-Leen. I need to do a better job of pausing to pick my head up and think about my work and the work of my team strategically. How can you help me build that habit?
AI-Leen, do you have any advice on creating more rigor in the way I follow-up on my team member's work details and timelines? I often forget to follow the details.
AI-Leen, as a director in a biotech company, focused on XYZ. What are the best sources for market intelligence in our space? I'd like to stay up to date on market happenings.
Decision Matrix Template: Smartsheet Template
Head Up and Head Down: Worksheet
DIG DEEPER
How Great Leaders Inspire Action: TED Talk | Simon Sinek
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Circle of Control: Article
Circle of Control: Worksheet
Know2Grow Keep it Alive! Thought Partner
LEARN & REVIEW
From Contributor to Thought Partner: Memory Jogger
From Contributor to Thought Partner: Critical Slides
Important Reminders
APPLY
AI-Leen Prompt Examples
Example: “AI-Leen, I need to pitch an idea for approval to a D-style senior leader. I will definitely start with the Headline and then proceed to the article, but what else should I keep in mind as I prepare my message?
AI-Leen, what are some detailed tips to help me organize my presentation starting with the headline and then proceeding to the article?
AI-Leen, can you give me some tips to make progress from feeling the need to be PERFECT to practicing being more PRESENT when I am the presenter?
Listener Map Template
DIG DEEPER
Speak Like a Leader: TED Talk | Simon Lancaster
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Reforming Resistance to Change: Blog
How to Speak so that People Want to Listen: TED Talk | Julian Treasure
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Know2Grow Keep it Alive! Productive Conflict
LEARN & REVIEW
Productive Conflict: Memory Jogger
Productive Conflict: Critical Slides
Important Reminders
APPLY
Ask AI-Leen Prompt Examples
AI-Leen, I have a team member who is a C on the DiSC who is hesitant to provide me with direct feedback. How can I encourage them to give me valuable feedback?
I have a team member who is very passionate about the topics we discus in our team meetings, but they often dominate the conversation. How can I approach the conversation with them?
AI-Leen, can you remind me of some good questions I can ask to really invite my team members to share dissenting opinions and increase our rigorous debate?
DIG DEEPER
Dare to Disagree: TED Talk | Margaret Heffernan
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10 Ways to Have a Better Conversation: TED Talk | Celeste Headlee
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Building a Psychologically Safe Workplace: TED Talk | Amy Edmondson
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How to Turn a Toxic Conflict Into a Good One: Article
Addressing Conflict With Care | Simon Sinek
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How to Get Good at Conflict: Article
Need advice? Resources? A role play partner?
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