The Concepts are not Complex, but building Habits is Hard.
Access resources that will help you PREPARE, LEARN & REVIEW, DIG DEEPER, and ENGAGE OTHERS.
Block 1: Know Yourself & Your Team
Block 2: Lead with Resilience & Agility
Block 3: Feedback that Drives Performance & Growth
Block 4: Motivate Your Team and Drive Effective Execution
Block 1: Know Yourself & Build Trust with Your Team
LEARN & REVIEW
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APPLY
Ask AI-Leen Prompt Examples
Example: “AI-Leen, what steps can I take to identify situations where my natural Insights preferences might limit my effectiveness?"
Example: “AI-Leen, I have a colleague with a different Insights style. How can I adapt my communication to better connect with them?"
Example: “AI-Leen, can you guide me on what I could do differently next time to foster better understanding when a conversation doesn't go as planned with my team member who has a fiery red Insights preference?"
Example: “AI-Leen, how can I observe different Insights preferences in a team meeting and support a more inclusive dialogue?"
Example: “AI-Leen, I want to engage a team member who may not feel heard. How can I use my understanding of Insights preferences to do this more effectively?"
Example: “AI-Leen, I want to make sure I am intentionally building all three legs of the trust triangle with my team members. Can you help me identify priority actions?"
DIG DEEPER
Frances Frei: How to Build and Rebuild Trust
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Block 2: Lead with Resilience & Agility
LEARN & REVIEW
Leading with Resilience & Agility: Critical Slides
Leading with Resilience & Agility: Playbook
Important Reminders
APPLY
SCARF Model Tools
SCARF Model Coaching Guide
SCARF Employee Survey
SCARF Communication Plan
Ask AI-Leen Prompt Examples
Example: “AI-Leen I triggered someone in a meeting. I think it was a SCARF model “Certainty Trigger” what do I do?”
Example: “I have to announce a big change in my department and I am particularly worried about one team member who values certainty and leads with blue energy on the Insights Discovery. Can you help me plan the conversation?"
Example: “AI-Leen my SCARF model trigger is _____. What should I do when someone in a meeting triggers me?”
DIG DEEPER
Exercises to Manage Intense Emotions
Us versus Them: Reframing Resistance to Change
Video: SCARF Model Influencing Others
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Video: Navigate & Embrace Change
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Video: Redefining Change Management
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Tailor SCARF to Personality Types
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Block 3: Feedback that Drives Performance & Growth
LEARN & REVIEW
Feedback that Drives Performance & Growth: Critical Slides
Feedback that Drives Performance & Growth: Playbook
Important Reminders
APPLY
Ask AI-Leen Prompt Examples
Example: “AI-Leen, help me craft a personalized question to ask my team for feedback that builds trust and invites honesty.”
Example: “AI-Leen, based on my Insights color energy (e.g., Cool Blue or Sunshine Yellow), what mindset should I adopt to receive feedback more openly?”
Example: “AI-Leen, I want to give a teammate positive feedback using the IOI model. Help me draft it based on this situation: [insert example].”
Example: “AI-Leen, someone on my team shut down after receiving feedback. Help me reframe it using the O + I approach without judgment.”
Example: “AI-Leen, I want to avoid the ‘feedback sandwich.’ Help me deliver constructive feedback that’s clear but still caring.”
Example: “AI-Leen, what’s a good way to follow up after giving feedback to ensure accountability without micromanaging?”
11 Ways for Managers to Get Feedback from Their Teams: PDF
DIG DEEPER
The Secret to Giving Great Feedback: TedTalk
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Radical Candor in 6 Minutes with Kim Scott: YouTube
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Make Feedback Normal, Not a Performance Review: Blog
How to Deliver Critical Feedback
Block 4: Motivate Your Team and Drive Effective Execution
LEARN & REVIEW
Motivate Your Team: Playbook
Critical Slides
Motivate Your Team: Coaching Resources
Key Concepts from the Workshop
APPLY
SCARF Model Tools
SCARF Action Questions
SCARF Domains - Questions and Cues
SCARF Transformational Actions
SCARF Persona Verbal Cues
Ask AI-Leen Prompt Examples
Example: "AI-Leen, I have a team member showing signs of disengagement like Jordan in the case study. Suggest three transformational questions I could ask in our next 1:1.”
Example: “AI-Leen, I want to use the SCARF model to strengthen my relationship with a team member. Give me one action each for Status, Certainty, and Relatedness.”
Example: “AI-Leen, my team is facing a tight deadline. How can I balance transactional clarity with transformational encouragement?”
Example: · “AI-Leen, how can I recognize a team member’s effort in a way that fuels their autonomy rather than creating dependency?”
Example: “AI-Leen, give me three micro-actions I could take this week to build fairness and trust in my team.”
Example: “AI-Leen, I’m preparing for a 1:1 with a highly motivated team member. Suggest one bold stretch question I could ask to elevate their engagement further.”
DIG DEEPER
What Motivates Me?
How Transformational Leaders can Inspire Others
‘Doing What You Love’: The Battle of Extrinsic vs. Intrinsic Motivation
What makes us feel good about our work? Dan Ariely
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The Emerging Neuroscience of Intrinsic Motivation
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